1. Eligibility
• Products can be returned or exchanged within 7 days of delivery.
• Items must be unused, in original condition, with tags and packaging intact.
2. Process
• To initiate a return or refund, contact our support team at wegotyou@duveworld.com.
• Return shipping costs are the responsibility of the customer unless the product is defective or incorrectly shipped.
3. Refund Method
• Refunds will be processed within 5–10 business days after approval, back to the original payment method.